PlayBetter.com
Welcome, Guest Login

Customer Support Center

How do I return an item?

Last Updated: Jan 19, 2015 04:23PM EST
When you make a purchase from PlayBetter.com, you have our promise that if you don’t love it after 60 days you can send it back to us for a full refund, No Questions Asked. Just fill out this form:
 
Fill out my online form.

--

Q: But what if I’ve opened the package and tried the product out?
A: Well, there’s not much sense having a return policy that doesn’t let you actually try the product – so as long as you didn’t break it in half or use it as kindling for your fire, we’ll be happy to accept an open package.

Q: Do I have to pay for shipping the return back?
A: Yup! Sorry, but we don’t cover any return shipping costs but feel free to use the cheapest method possible.

Q: When will I be refunded for my return?
A: You will be refunded within five (5) business days upon our receipt of your return. If you have any questions regarding this, please don’t hesitate to contact us!

Q: What if I want to return the product more than 60 days after I've purchased it?
A: We usually don't accept returns more than 60 days out but if we do, there will often be a restocking fee assessed depending on the condition of the product.

Contact Us

help@playbetter.com
http://assets2.desk.com/
false
shopplaybetter
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete